We’re really sorry to hear that your recent winings didn’t meet your expectations. Hi there, Thanks so much for your review. Feel free to reach out via Facebook or Twitter as an alternative Alan. We’re here to assist, please remember that our Chat works like Messenger, and we’re working through the list to help all our OJOers as quickly as possible. PlayOJO has developed OJO Safer Gambling Tools so can tailor make enjoyable fun responsible game play. We even send pop ups during game play, advising of all player limitation options available and ask if you are OK with your game play. You mention you have provided docs, which we really appreciate your efforts and these will help our Safer Gambling team who will contact our OJOers whether its win or lose. It is important to note that the above would not effect you withdrawing any funds on your account. If during the chat concerns are raised then precautionary measure are put in place so your account can be assessed. So every now and again our Safer Gambling team gets in touch to let you know about all the options you have available on your account to ensure you are playing responsibly. Here at PlayOJO we truly pride ourselves on being advocates of responsible gambling and helping to protect all OJOers. Hey Alan! Truly sorry to hear this is how you feel and thanks for leaving a review.

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